Open the Legal terms before account access
Our Legal terms explain who may use an account, which details must remain accurate, and how we handle an account when checks cannot be completed. Before you connect DANA, OVO, GoPay or QRIS, read the sections covering identity details, wallet ownership, payment records and account closure.
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We may pause an account while a required check is unresolved, and we explain the reason through the available support route. Access depends on local law, and our services are available only where local law permits. The page also describes how policy changes are posted, how
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you can ask for clarification, and which contact path to use when your account data needs correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.